FAQ's
Frequently Asked Questions
Public Works
Question: What number do I call for road maintenance?
Answer: Contact the Public Works Department (352-754-4060) or fill out the on-line Service Request Form.
Question: What number do I call about culvert/drainage maintenance?
Answer: Public Works Department (352-754-4060) or fill out the on-line Service Request Form.
Question: How do I get my street re-paved?
Answer: Street re-paving in the county is prioritized based on age and severity of deterioration of the road. If you believe your street is in need of re-paving, please contact the Public Works Department (352-754-4060) or fill out the on-line Service Request Form so we can check the condition of the road surface to see if it qualifies.
Question: How do I get a pothole fixed?
Answer: Public Works Department (352-754-4060) or fill out the on-line Service Request Form. Generally, repairs are completed within several days depending on the severity of the damage.
Question: How can I get my road fixed?
Answer: Public Works Department (352-754-4060) or fill out the
on-line Service Request Form. Generally, repairs are completed within several days depending on the severity of the damage.
Question: Water keeps coming onto my property from the road, who can help me?
Answer: Public Works Department (352-754-4060) or fill out the on-line Service Request Form.
Question: Who do I call to report a sinkhole in the road?
Answer: Sheriff’s Office (352-754-6830) or the Brooksville Police (352-754-6800)
They will send someone out to redirect traffic around the hazard and will call us to repair the road.
Question: Who maintains the vacant lot/easement/etc….next door?
Answer: If the property is County-owned, it is the Department of Public Works responsibility to maintain the lot. Contact the Public Works Department (352-754-4060) or fill out the on-line Service Request Form.
Question: How do I connect a driveway to the road?
Answer: Public Works Department (352-754-4060) or fill out the on-line Service Request Form.
Question: Who do I call to get an initial driveway inspection?
Answer: Public Works Department (352-754-4060) or fill out the on-line Service Request Form.
Question: Who do I call about dead tree removal with the County Right-of-Way (ROW)?
Answer: Public Works Department (352-754-4060). If the tree has taken down any power lines, do not approach the area. Call the police or sheriff’s office immediately. They will block off the area, someone will contact the power company.
Question: Who do I call if I see a traffic sign down or damaged?
Answer: Sheriff’s Office (352-754-6830) or the Brooksville Police (352-754-6800). They will send someone out to direct traffic and will call us to replace the sign.
Engineering
Question: How do I find out which streets are scheduled for re-paving?
Answer: Contact the County’s Engineer’s Office at 352-754-4062 or fill out the on-line General Information Request form.
Question: How do I find out if a road is going to be extended – paved – 4-laned?
Answer: Contact the County’s Engineer’s Office at 352-754-4062 or fill out the on-line General Information Request form.
Question: Who do I contact to initiate a road maintenance, road paving, or street lighting Muncipal Services Benefit Unit (MSBU)?
Answer: Contact the County’s Engineer’s Office at 352-754-4062 or click on the link labeled MSBU – you will be directed to a separate page for MSBUs, where you will find a copy of the County’s Board Policy Number 16-01, as well as information on the administrative procedures
to create and implement a road or street lighting MSBU.
Property/Lot Related
Question: Where can I find building setback information?
Answer: You may find this information in the Hernando County Development Department’s website (link to their website) or by calling or visiting them at:
789 Providence Blvd., Brooksville, Florida 34601
Telephone 352-754-4050 Fax: 352-754-4416
Question: Where can I get an elevation map of my property?
Answer: Southwest Florida Water Management District (SWFWMD) at:
Southwest Florida Water Management District (SWFWMD)
2379 Broad Street, Brooksville, Florida 34604-6899
Telephone: 352-796-7211 or 800-423-1476 (Florida only)
Question: Where can I find information about stormwater drainage in the area of my property?
Answer: Southwest Florida Water Management District (SWFWMD) at:
Southwest Florida Water Management District (SWFWMD)
2379 Broad Street, Brooksville, Florida 34604-6899
Telephone: 352-796-7211 or 800-423-1476 (Florida only)
Question: Does the County have a County Surveyor on staff?
Answer: No, the Division of Transportation Services does not have a County Surveyor.
Question: Where can I get a survey?
Answer: Hernando County does not survey property for private use. Surveyors and survey companies can be located in your local telephone directory’s Yellow Pages under “Surveyors – Land”.
Question: Who owns the vacant lot next door and how can I find out more information out?
Answer: You may find this information out at the Property Appraiser’s property search website or by calling or visiting them at:
Hernando County Property Appraiser
20 North Main Street, Room 463, Brooksville, Florida 34601
Telephone 352-754-4190 Fax: 352-754-4198
It is recommended that you call for operating hours prior to visiting their office(s).
Question: Who maintains the vacant lot, easement, etc……... next door?
Answer: If the property is privately owned, it is the owner’s responsibility to maintain the lot; if it is County-owned property, it is the Division of Transportation Services/Public Works responsibility to maintain the lot. The Department of Public Works can be reached at 352-754-4060.
Traffic
Question: Everyone who drives down my road speeds, is there anything I can do to help make sure that the speed limit is enforced?
Answer: No, the Division of Transportation does not provide traffic speed enforcement. Within Hernando County. You can submit a Traffic Enforcement Request to the Hernando County Sheriff's Office at http://www.hernandosheriff.org/Traffic/ or call them at 352-754-6830. WIthin the Brooksville City limits, contact the Brooksville Police Department at 352-754-6800.
Question: How much is my traffic ticket and how can I register for traffic school?
Answer: The Division of Transportation Services cannot provide any assistance with topics related to traffic tickets issued, fines, traffic school, etc. This information must be obtained from Hernando County’s Clerk of the Circuit Court (Traffic Division) or by calling or visiting them at:
Clerk of the Circuit Court - Traffic Division, 20 N. Main Street, Room 217, Brooksville, Florida 34601 Telephone: 352-540-6388
Utilities/Environmental Related
Question: What kind of septic tank do I need, how far from the well, etc.?
Answer: Contact the Hernando County Health Department, Environmental Services at 352-540-6800.
Question: I am having problems with my water line, it is leaking, broken, etc., who can help me?
Answer: Contact the Environmental Services Division, Water & Wastewater Department at 352-754-4490.
Question: Who can help me with my water bill?
Answer: Contact the Environmental Services Division, Utilities Department at 352-754-4037. However, please be aware that the phones are often busy on Mondays, especially following a holiday weekend. The Utilities Department also has a web-based service (online bill payments) or by visiting them at 7405 Forest Oaks Boulevard, Spring Hill, Florida 34606.
Question: The mosquitoes are terrible and I’d like to request a spray, fish, etc., can you please send someone out.
Answer: The Mosquito Control Department has been transferred to the Division of Environmental Services (Utilities Dept.).They can be reached at 352-540-6552.
Question: Who do I call to get information on my trash collection?
Answer: On January 2, 2012, Republic Services, Inc., also known as Seaside Sanitation will begin providing trash collection services for all subscribing Hernando County residents. Republic Services will replace Central Carting, Inc. (Choice Environmental) and Waste Management, Inc. You may contact Republic Services at 800-282-9820 or 727-868-2566.
Should you have questions regarding Hernando County’s Landfill or Conveniences Centers, please contact the Solid Waste Department at 352-754-4112.
If you live within Brooksville city limits, please contact the City of Brooksville, Public Works Department at 352-540-3860.
Miscellaneous
Question: Where can I find survey benchmark information?
Answer: Contact SWFWMD or the Florida Department of Transportation at:
Southwest Florida Water Management District, 2379 Broad Street, Brooksville, Florida 34604-6899 Telephone: 352-796-7211, ext. 4259
The Florida Department of Transportation (FDOT) District Survey Office in Tampa 813-975-6778
Question: Who do I call to fix burned out street lights?
Answer: Contact Withlacoochee River Electric Company (WREC) at 352-796-4000 or Progress Energy (formerly Florida Power) at 1-800-700-8744.